Silvester Ferreira, Basuki Rachmat. The Impact of Service Quality and Brand Image on Customer Satisfaction and Its Consequences on Customer Loyalty, Banco Nacional Comercio Timor-Leste, Suai Branch. IJMEBA [Internet]. 2024 Oct. 13 [cited 2025 Oct. 31];3(3):81-103. Available from: https://portal.xjurnal.com/index.php/ijmeba/article/view/87