Cindy Woelandari, Ellin Herlina, Bambang Sumardi, and Hartanto Halim. “The Influence Of Work Discipline, Nurses’ Therapeutic Communication And Service Quality On Patient Satisfaction At Mitra Clinic”. International Journal of Management, Economic, Business and Accounting 3, no. 2 (June 20, 2024): 36–51. Accessed November 2, 2025. https://portal.xjurnal.com/index.php/ijmeba/article/view/85.