SILVESTER FERREIRA; BASUKI RACHMAT. The Impact of Service Quality and Brand Image on Customer Satisfaction and Its Consequences on Customer Loyalty, Banco Nacional Comercio Timor-Leste, Suai Branch. International Journal of Management, Economic, Business and Accounting, [S. l.], v. 3, n. 3, p. 81–103, 2024. DOI: 10.58468/ijmeba.v3i3.87. Disponível em: https://portal.xjurnal.com/index.php/ijmeba/article/view/87. Acesso em: 31 oct. 2025.