PLESIRAN: Journal of Tourism, Leisure, and Sustainable Innovation Management

Human Resource Digital Readiness for Sustainable Ecotourism Development: A Conceptual Framework Linking Digital Literacy, Training, Knowledge Sharing, and Community-Based Tourism Performance

2026-06-25T20:56:18+07:00

Purpose of the study — This study aims to develop a conceptual framework of Human Resource Digital Readiness for Sustainable Ecotourism Development by linking digital literacy, training, knowledge sharing, human resource digital readiness, and community-based tourism performance. The study addresses the need to explain how local human resources transform digital capabilities into sustainable ecotourism value.

Research Methodology: This study uses a conceptual review design with an integrative literature review approach. Literature was synthesized from peer-reviewed journals, academic books, and institutional reports related to human resource management, digital transformation, sustainable tourism, ecotourism, and community-based tourism. The analysis was conducted through theory-driven thematic synthesis using the resource-based view, knowledge-based view, dynamic capabilities theory, and ability-motivation-opportunity theory.

Result— The study proposes that digital literacy, training, and knowledge sharing strengthen human resource digital readiness. Human resource digital readiness is then positioned as a mediating capability that transforms human resource development practices into community-based tourism performance. The framework explains that digital transformation in ecotourism does not depend only on technology adoption, but also on the readiness of local actors to understand, accept, use, share, and develop digital technology for sustainable destination management.

Conclusion— This study concludes that sustainable ecotourism development requires digitally ready local human resources who are able to integrate digital skills, service capability, conservation knowledge, and community collaboration. The framework provides practical guidance for tourism village managers, ecotourism operators, local governments, and community facilitators in designing digital literacy programs, training models, and knowledge-sharing mechanisms.

Limitations: This study contributes to tourism management, sustainable ecotourism, community-based tourism, human resource management, and digital transformation studies by positioning human resource digital readiness as a community-level capability that bridges human resource development practices and sustainable ecotourism performance.
Contribution: This study contributes to tourism management, sustainable ecotourism, community-based tourism, human resource management, and digital transformation studies.

Digital Transformation Readiness and Tourist Experience in Tourism Villages: The Mediating Roles of E-Service Quality and Destination Innovation

2026-07-03T11:32:12+07:00

Purpose of the study — This study aims to develop a conceptual framework explaining how digital transformation readiness may shape tourist experience in tourism villages through e-service quality and destination innovation.

Research Methodology: This study adopts a conceptual literature-based review using theory synthesis and thematic analysis. The literature was drawn from peer-reviewed studies on digital transformation, technology readiness, e-service quality, tourism innovation, smart tourism experience, and tourism village development. The synthesis integrates the Technology–Organization–Environment framework, dynamic capability theory, E-S-QUAL, smart tourism experience, and service-dominant logic.

Findings — The study proposes that digital transformation readiness may not be sufficient to improve tourist experience unless it is translated into reliable e-service quality and destination innovation. E-service quality functions as an operational service mechanism, while destination innovation functions as a strategic transformation mechanism that converts digital readiness into meaningful and co-created tourist experience.

Conclusion— This study contributes to tourism management, digital transformation, service quality, destination innovation, smart tourism, and community-based tourism literature by integrating digital readiness, e-service quality, destination innovation, and tourist experience into a tourism village framework.

Limitations — This study is conceptual and has not been empirically tested. Future studies should validate the proposed framework using quantitative, qualitative, or mixed-method approaches in different types of tourism villages.

Big Data Analytics and Blockchain for Personalized Ecotourism: Toward a Digital Governance Framework for Sustainable Destinations

2026-07-03T17:03:28+07:00

Purpose of the study — This study develops a conceptual framework explaining how Big Data Analytics and blockchain-enabled trust governance can support personalized ecotourism and sustainable destination management.

Research Methodology— This study applies an integrative conceptual review. Literature was collected from Scopus, Web of Science, ScienceDirect, SpringerLink, Taylor & Francis Online, Emerald Insight, SAGE Journals, and Google Scholar for DOI verification. The review used keyword-based searching, inclusion and exclusion criteria, concept-centric coding, thematic synthesis, and conceptual proposition development. No survey instrument, statistical software, or empirical dataset was used.

Result— The synthesis identifies four main constructs: Big Data Analytics Capability, Blockchain-Enabled Trust Governance, Personalized Ecotourism Experience, and Sustainable Destination Management. The framework shows that Big Data Analytics functions as an intelligence capability for visitor insight, prediction, monitoring, and decision support. Blockchain strengthens trust, transparency, consent, traceability, and stakeholder accountability. Personalized Ecotourism Experience serves as a linking mechanism between digital capability and sustainability-oriented destination outcomes.

Conclusion— This study proposes Digital Ecotourism Governance Capability as an integrative concept combining analytical intelligence, trusted coordination, ethical data governance, visitor impact control, and community value creation. The framework contributes to tourism management, smart tourism, ecotourism, sustainable destination management, and digital governance literature.

Limitations: This study is conceptual and literature-based; therefore, the proposed framework and propositions require empirical validation in real ecotourism destinations.

Contribution: The study provides a theoretical basis for future empirical research and a managerial guide for destinations seeking to personalize visitor experiences while protecting ecological limits and community interests.

Healthy Menu Variety and Visit Intention in Urban Leisure Dining: Evidence from SaladStop! Cilandak Townsquare Jakarta

2026-07-01T09:12:45+07:00

Purpose of the study — This study aims to examine the effect of perceived healthy food menu variety on consumers’ visit intention at SaladStop! Cilandak Townsquare, South Jakarta, as an urban healthy leisure-dining outlet.

Research Methodology — This study used a quantitative explanatory design with a cross-sectional questionnaire survey. The research object was SaladStop! Cilandak Townsquare. Data were collected from 96 respondents aged 17 years and above who had visited or purchased directly from the outlet. The sample size was determined using the Lemeshow formula for an unknown population, and respondents were selected through accidental sampling. The instrument used a five-point Likert scale. Data were coded using Microsoft Excel and analyzed using IBM SPSS Statistics version 26 through descriptive statistics, validity testing, reliability testing, normality testing, Pearson correlation, coefficient of determination, and simple linear regression.

Result— The findings show that respondents perceived SaladStop!’s healthy food menu variety positively, with an overall mean score of 4.39. Visit intention also received a high mean score of 4.25. The regression result indicates that healthy food menu variety has a positive and significant effect on visit intention, with B = 0.831, β = 0.766, t = 11.552, and p < 0.001. The coefficient of determination shows that healthy food menu variety explains 58.7% of the variance in visit intention.

Conclusion— Healthy food menu variety is an important driver of consumers’ intention to visit an urban healthy dining outlet. The finding suggests that restaurants offering health-oriented menus should strengthen menu diversity, dietary suitability, nutritional transparency, and customization to increase direct customer engagement. The study also indicates that healthy menu innovation can support consumer wellness-oriented dining behavior in the hospitality and leisure sector.

Limitations— This study was limited to one SaladStop! outlet in South Jakarta, used a non-probability sampling technique, and examined only one independent variable. The cross-sectional design also limits the ability to observe changes in actual visit behavior over time.

Contribution— This study contributes to hospitality management, leisure dining research, healthy foodservice marketing, restaurant innovation, and sustainable consumption studies by explaining how healthy menu variety influences visit intention in an urban fast-casual restaurant setting.

Maqasid-Driven Sustainable Innovation Management in Halal Tourism: A Conceptual Framework for Digital Trust, Halal Assurance, and Destination Value Co-Creation

2026-07-03T21:32:39+07:00

Purpose of the study — This study aims to develop a conceptual framework of Maqasid-Driven Sustainable Innovation Management in Halal Tourism by explaining the relationships among maqasid al-Shariah, sustainable innovation management, halal assurance, digital trust, and destination value co-creation.

Research Methodology— This study used a conceptual paper design with an integrative literature review method. The literature was collected from peer-reviewed journal articles indexed in Scopus, Web of Science, ScienceDirect, Emerald Insight, Taylor & Francis Online, SpringerLink, MDPI, and Google Scholar. No survey, statistical software, or empirical fieldwork was used.

Result— The study proposes an integrated conceptual framework showing that maqasid-driven orientation strengthens sustainable innovation management, which then shapes halal assurance and digital trust. Halal assurance and digital trust are positioned as key mechanisms that support destination value co-creation in sustainable halal tourism.

Conclusion— Halal tourism should be managed not only as a market segment or religious facility provision, but as a value-based destination governance system. The proposed framework offers practical guidance for destination managers, halal tourism businesses, MSMEs, and policymakers in strengthening halal assurance, digital transparency, stakeholder participation, and sustainable destination value.

Limitations— This study is conceptual and has not empirically tested the proposed relationships across real halal tourism destinations.

Contribution— This study contributes to halal tourism, Islamic business ethics, sustainable innovation management, digital trust, and destination value co-creation literature.